Surf Report

Surf Report

Share this post

Surf Report
Surf Report
Surf Report: The trouble with root causes

Surf Report: The trouble with root causes

Issue 12: 12.20.2020 (Subscribers Edition)

mark's avatar
mark
Dec 20, 2020
∙ Paid

Share this post

Surf Report
Surf Report
Surf Report: The trouble with root causes
Share
INTRODUCTION
December 20, 2020

Hey everyone—I’m so glad to have you here. What a week.

Hedge fund analyst turned software developer Shawn Wang convinced me that a very popular problem-solving strategy in the world of business has some defects.

That strategy is 'the 5 Whys," first introduced to popular culture by Sakichi Toyoda, founder of Toyota Industries,…

This post is for paid subscribers

Already a paid subscriber? Sign in
© 2025 Mark Mulvey
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share